Social Ratings

Philanthropy: This assesses a company’s charitable giving, volunteer programs and support for public/private partnerships.

Community Engagement: This assesses a company’s engagement with local communities, including input on company impact. It also includes community relations and support programs.

General Customer Satisfaction Score: Company rating on its overall commitment to customer satisfaction and loyalty.

Quality and Safety: This assesses a company’s product quality, health, safety and information performance—including product innovation.

Corporate Reporting: This assesses the independence of a company’s auditors and board, as well as its accountability and transparency to stakeholders.

General Independence, Transparency and Accountability Score: Company rating on its overall commitment to transparency and accountability—including protection for whistle-blowers, auditor independence, reporting on environmental and social efforts, and general financial disclosure.

General Corporate Ethics Score: Company rating on its overall commitment to ethical corporate behavior.

General Workplace Diversity Score: Company rating on its overall commitment to workplace diversity.

Training and Development: This assesses a company’s employee training and development policies and outcomes. Company rating on its overall policies to encourage internal promotion.

General Labor and Human Rights Score: Company rating on its overall commitment to labor and human rights, for both its own employees and other workers in its supply chain.

General Working Conditions and Benefits Score: Company rating on its overall commitment to employee working conditions, benefits and quality of life.

Source: www.goodguide.com