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The Clash of Structure and Chaos

By: Marie Alice Dibon
Posted: February 27, 2009, from the March 2009 issue of GCI Magazine.

page 8 of 8

It goes without saying that chaos creates fear and unrest in the corporate structure. In the wake of creating chaos, there are obstacles within the corporate structure that go beyond the challenges brought to bear on R&D.

“Innovation will question established roles and processes and has very heavy political implications at times,” explains Lucas-Conwell. “Many people have no interest at all in letting innovation succeed. Those people might be brilliant and very well structured, yet will do everything in their power to sabotage it, all the while looking supportive.” “We do get pressures all the time from other departments,” adds de Benetti of Clarins, “but arbitration is always in our favor. We are very [well] supported by our upper management.”

Support is key among the many things to take care of in order to make chaos livable and to avoid the clash.

Marie Alice Dibon, PharmD, is the principal at Alice Communications, Inc., helping companies in the life science sector to develop innovative technologies.