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Technology’s Bad Rap?

By: Karen A. Newman
Posted: August 26, 2008, from the September 2007 issue of GCI Magazine.

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We’re lucky to work in an industry that pushes the envelope every day in pursuit of improvements—okay, and maybe simply some bells and whistles—to products that brighten, soften, color and fragrance our everyday lives. These changes come about in an atmosphere of commitment to science, concern for people and the environment, and a model for self regulation. Technologies can also improve business results and that’s a priority for everyone.

Bill Gates, a modern titan of technology, said, “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.” That’s good advice going forward.

Enjoy the issue. And be sure to check out all the great new additions to our Web site,, where industry news about the latest technologies and so much more is updated every business day.