Read the Label: L’Occitane Almond Shower Oil Refill

L'Occitane en Provence storefront sign with golden illuminated branding
Image by Heorshe at Adobe Stock

To appeal to consumers looking for sustainable products, many cosmetic and personal care brands now offer refillable packaging. Refills are attractive: for their lower packaging cost, because they drive repeat purchases, and to communicate a sustainable image. Consumers have the benefits of cost savings and reduced waste. However, refills add complexity for brands, retailers and consumers alike.

Refills offer average cost savings of 10% to 40%, depending on the product category. For example, Prada Paradoxe fragrance sells for $185 for a 90 mL bottle, while the 100 mL refill is $154, a savings of 25%. 

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