Scott Herskovitz, Qosina Corp president and CEO, has released a statement regarding the coronavirus (COVID-19) pandemic and the actions the company is taking to handle this unprecedented situation.
The company established a COVID-19 task force and has since put the following precautionary measures into action:
Business continuity management
Qosina’s ISO 22301 business continuity management system has been activated. Its crisis management team developed an emergency plan to ensure that the company’s mission critical functions are up and running so that it may continue to provide customers with an outstanding level of service.
Its customer service, sales and supplier teams remain active, even in the event of a forced closure. The crisis management team meets regularly to monitor the situation, and modify and communicate the plan as the need arises.
Once the COVID-19 crisis has passed, the team will work on transitioning Qosina back to normal operations.
Supply chain management
The company is actively monitoring its global supplier network and freight lanes to identify any risks of business interruption.
Qosina conducts daily internal meetings to review and discuss the ever-evolving situation surrounding COVID-19 and is working closely with its larger customers to identify unforeseen changes in demand.
If customers anticipate any significantly higher or lower purchases in the foreseeable future, Herskovitz asks those customers to let Qosina know so that it may focus its efforts to serve them at the highest level.
Additionally, the company’s vendor relations team communicates with its suppliers several times a week. Currently, all suppliers are operating on normal schedules.
Qosina is also operating on regular delivery schedules, but depending on the location and any directives from local authorities and the United States government, the situation could change very rapidly.
Business travel and in-person meetings
The company has halted business travel for its employees and restricted onsite visits to its facility. Qosina also has phone and videoconferencing tools at the ready to conduct virtual meetings and feels this is an effective way to conduct business while simultaneously minimizing health risks.
Employees working remotely
Qosina has begun implementing occupancy and social distancing guidelines as recommended by the CDC, and tested its secure remote access systems and technology infrastructure to adjust working arrangements for employees.
The company has also encouraged our staff to work from home to the greatest extent possible, while also ensuring their availability. Qosina has a solid internal communications system and can remain operational with a remote staff.
Extreme cleaning measures
Qosina has implemented additional steps to ensure it maintains a higher level of cleanliness in its facility. Its cleaning service is regularly performing a deep cleaning and disinfecting of all common areas. In addition, Qosina has supplied all employees with cleaning kits to frequently disinfect their workstations.
As the company continues to monitor the situation, additional changes in its operations may be necessary in order to comply with government guidelines. Qosina will keep its customers posted as it navigates through this challenging and uncertain time.
“As always, we are committed to serving our customers, while at the same time ensuring the health and wellness of our employees,” Herskovitz said. “With the incredible speed at which things are changing around us, we are continually adapting our operations and business.”