Cartier, Glossier, LVMH, URBN (Anthropologie, Free People, Nuuly and Urban Outfitters) and The Body Shop are among the newest signatories to the Open to All inclusive retail group, bringing to 42 the number of retail brands that have signed the group's pledge.
Open to All’s key areas of focus include boosting "diversity across marketing, products, branding and the workforce," providing employee training to "address the disconnect between how BIPOC shoppers and store employees interpret interactions," and "creating a feedback mechanism to improve service and report any meaningful actions and progress toward fostering more inclusive experiences for BIPOC shoppers."
The Mitigate Racial Bias in Retail Charter was inspired by the Racial Bias in Retail Study, a national study commissioned by Sephora that explored the ways in which BIPOC shoppers experience discrimination in retail settings.
The Open to All group notes, "Beginning in fall 2023, Open to All will publish an annual report on our work’s impact, including the charter."
